Privacy policy

This Privacy Policy describes how Peporia ("Site", "we", "us", or "our") collects, uses, and protects the personal data of users who visit the website www.peporia.it, make purchases, or interact with our services (hereinafter, the "Services").

“User,” “you,” or “your” refers to any person who accesses the Site or uses the Services.

By using the Site, you agree to the data collection and processing methods described in this policy. If you do not agree, please do not use our Services.

For any request, you can contact us at: info@peporia.it

1. Personal data collected

When you make a purchase or interact with our site, we may collect some personal information, including:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number (if provided)

  • Data related to orders placed

While browsing, we also automatically collect some technical information, such as:

  • IP address

  • Device type and browser used

  • Pages visited and behavior on the site

This data helps us improve the user experience and the functionality of the site.

2. Purpose of processing

We use your personal data to:

  • Manage and fulfill orders

  • Provide customer support

  • Improve our services and website

  • Send order-related communications

  • Send promotional emails (only with prior consent)

You can withdraw consent for marketing communications at any time by clicking the unsubscribe link in the emails or by contacting us.

3. Data sharing

Personal data may be shared with third parties only when necessary to provide our services, for example:

  • Payment service providers

  • Couriers and shipping services

  • E-commerce management platforms (e.g., Shopify)

These parties process data in compliance with current regulations.

We do not sell or transfer your data to third parties for commercial purposes.

4. Payments and security

Payments made on our site are managed through secure platforms compliant with international standards (PCI-DSS).

Payment data is encrypted using SSL technology and is not stored directly on our systems.

We adopt adequate security measures to protect data from unauthorized access, loss, or misuse.

5. Cookies

Our site uses cookies to improve the browsing experience.

Cookies allow, for example, to:

  • store shopping cart contents

  • analyze site traffic

  • recognize users upon returning to the site

You can manage or disable cookies through your browser settings.

6. Third-party services

Some services used (such as payment gateways or analytics tools) may be based in countries other than yours.

In these cases, data may be subject to the local regulations of those countries.

We recommend consulting the privacy policies of the third-party services used.

7. Data retention

Personal data is retained for the time necessary to provide the requested services and to comply with legal obligations.

8. User rights

You have the right to:

  • Access your personal data

  • Request its modification or deletion

  • Object to processing

  • Request restriction of processing

To exercise these rights, you can contact us at: info@peporia.it

9. Minimum age

By using the site, you declare that you are of legal age or have the consent of a parent/guardian.

10. Changes to this policy

We reserve the right to update this policy at any time.

Changes will be published on this page.

11. Contact

For any questions or requests regarding privacy:

📧 info@peporia.it